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Privacy Policy

Last Updated: September 27, 2026

At Plainlii, we respect your privacy. This policy explains what personal information we collect, why we collect it, and how we handle it when you visit plainlii.com or its affiliates, or hire us for writing, translation, or training services.

1. What Information We Collect

We only collect information necessary to provide our services and run our website:

  • Contact & Project Details: When you fill out an inquiry form, email us, or book a service, we collect details such as your name, email address, phone number, billing address, and project specifics (e.g., draft manuscripts, source texts for translation, or training participant lists).
  • Payment Information: Payments are processed securely via third-party processors (such as Stripe or PayPal). We do not store your credit card or bank account details on our servers.
  • Website Usage Data: Like most websites, our host and analytics tools automatically collect basic, anonymized technical data, such as your IP address, browser type, and pages visited, to help us understand how visitors use our site.

2. How We Use Your Information

We use the information we collect to:

  • Communicate with you about your projects, quotes, and invoices.
  • Deliver writing, translation, editing, or workshop training services.
  • Comply with legal, accounting, and tax requirements.
  • Improve website functionality and performance.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

3. Confidentiality of Client Materials

Because we handle unpublished manuscripts, business communications, and proprietary training materials:

  • All files, drafts, and texts submitted for writing or translation are treated as strictly confidential.
  • We do not share your documents or use them to train public artificial intelligence models without your explicit consent.

4. Third-Party Tools We Use

To operate our business, we share necessary data with trusted third-party providers who adhere to strict data security standards:

  • Hosting & Web Platforms: Vercel (website hosting) and our learning platform at learn.plainlii.com (Moodle, hosted on Amazon Web Services)
  • Email & Forms: Resend (delivers the messages you send through our website forms)
  • Payment Processors: Stripe, PayPal
  • Communication & Storage: [e.g., Google Workspace, Dropbox]
  • Analytics: Google Analytics

5. Cookies

Our website uses standard cookies to enable basic site functions and measure traffic. You can choose to disable cookies through your browser settings, though some website features may not display properly as a result.

6. Data Retention

  • Project & Contact Data: Kept as long as necessary to complete your work, maintain project archives for your future reference, and satisfy tax/legal obligations (typically 5–7 years for invoices).
  • Draft Materials: You may request that source files or drafts be deleted from our archives once an assignment is finalized and delivered.

7. Your Rights

Depending on where you live (such as the EU under GDPR or California under CCPA), you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate information.
  • Request the deletion of your personal data.
  • Object to or restrict how your data is processed.

To make a request, contact us directly at the email address below.

8. Contact Us

If you have questions about this policy or how your data is handled, please contact us at contact@plainlii.com.